These Terms of Service ("Terms") govern your access to and use of Seeably, including the website at seeably.ai, the web application, reports, audits, fix kits, progress pages and any related services (together, the "Service"). The Service is operated by ALMAV INNOVATION S.R.L. (company details in section 21).
In these Terms, "Seeably", "we", "us" and "our" refer to ALMAV INNOVATION S.R.L., and "you" and "Customer" refer to the business or organization that creates an account or uses the Service, and to the person using it on that business's behalf.
By creating an account, running a scan, starting a subscription or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
1. Business use only
The Service is designed for businesses, in particular marketing agencies and consultants. You confirm that you use the Service for purposes related to your trade, business, craft or profession and not as a consumer, and that you are at least 18 years old and authorized to accept these Terms on behalf of the business you represent. Consumer protection rules that apply only to consumers (including the right of withdrawal for distance contracts) therefore do not apply to your use of the Service.
2. Your account
You sign in with a one-time link sent to your email address. You are responsible for keeping access to that email account secure and for all activity that takes place under your account.
You must provide accurate information and keep it up to date, including your billing details.
Tell us immediately at [email protected] if you believe your account has been accessed without authorization.
You may not share login links, resell access to your account, or create multiple accounts to obtain additional free scans or avoid plan limits.
3. The Service
Seeably analyzes how AI assistants answer questions about local businesses in a given niche and location, identifies which businesses are recommended and which are not, and produces reports, audits, fix kits, prospect lists and progress pages. To do this, the Service sends questions to third-party AI services, and collects and analyzes publicly available information about businesses and web pages.
We may add, change or remove features, data sources, AI assistants, methods and report formats at any time, for example to improve quality, respond to changes by third-party providers, or comply with law. We will not materially reduce the core functionality of a paid plan during a billing period you have already paid for without offering a pro-rata refund of the affected period.
4. Free scan, plans and limits
New accounts may receive a free trial scan. We may change, limit or withdraw the free offer at any time, and may refuse it where we suspect abuse.
Each plan includes the features and usage limits shown on our pricing and billing pages at the time you subscribe (for example the number of scans per month, audits per scan and tracked clients). Unused allowances do not roll over to the next period.
We may apply reasonable technical limits (such as rate limits) to protect the Service, and may delay or queue scans during periods of high demand.
5. Subscriptions, payment and cancellation
Payment processing. Payments are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method for the plan you select. We do not store your full card details.
Automatic renewal. Subscriptions renew automatically at the end of each monthly or yearly billing period at the then-current price for your plan, until you cancel.
Prices and taxes. Prices are shown in US dollars and exclude any applicable taxes, duties or levies, which are your responsibility where applicable. You are responsible for any bank, currency conversion or card fees charged by your own payment provider.
Price changes. We may change our prices. Changes apply from your next billing period, and we will notify you by email at least 30 days in advance. If you do not agree, you can cancel before the change takes effect.
Upgrades and downgrades. Plan changes take effect as described on the billing page; amounts may be prorated by Stripe.
Cancellation. You can cancel at any time from the billing page. Cancellation stops future renewals; you keep access to your paid plan until the end of the current billing period.
Refunds. Fees are non-refundable, including for partially used periods, unused scans and yearly plans cancelled before the end of the year, except where these Terms provide otherwise or where the law requires a refund.
Failed payments. If a payment fails, we may retry the charge and may suspend or downgrade your account until the amount due is paid.
Invoices. Invoices or receipts are issued electronically. You are responsible for providing correct billing information, including any tax identification number.
6. Acceptable use
You agree not to, and not to allow anyone else to:
use the Service in violation of any law or regulation, or to infringe anyone's rights;
copy, resell, sublicense or provide the Service (as opposed to the reports you create for your own clients and prospects) to third parties as a standalone product;
scrape, crawl or access the Service by automated means other than through features we provide, or attempt to bypass usage limits, security or access controls;
reverse engineer, decompile or attempt to extract the source code, prompts, methods or models of the Service, except where the law expressly permits it;
use the Service or its outputs to build a competing product or to train AI models;
interfere with or disrupt the Service, upload malicious code, or overload our systems or those of our providers;
enter false, misleading, offensive or unlawful content (for example in niche, city, brand or call-to-action fields);
use reports to make false, misleading or defamatory statements about any business, or present results as a guarantee of rankings, recommendations, traffic or revenue.
7. Outreach and contacting businesses
Reports and prospect lists may help you identify businesses to contact. You alone decide whether and how to contact any business, and you are solely responsible for doing so lawfully. This includes complying with anti-spam, marketing, telecommunications and data protection laws that apply to you and to the recipient, such as the US CAN-SPAM Act and state laws, Canada's CASL, the UK PECR and GDPR, and the EU GDPR and ePrivacy rules. Among other things, you must identify yourself truthfully, honor opt-out requests, and have a lawful basis for any personal data you process. Seeably does not send outreach on your behalf and is not responsible for your communications or their consequences.
8. Reports, AI results and accuracy
Reports reflect a sample of answers that AI assistants gave to a set of questions at a particular time. AI answers vary between questions, sessions, locations, users, models and dates, and may differ from what a specific person sees in a consumer app.
Scores, rankings, "recommended" and "overlooked" labels, prospect priorities, audits and fix kits are estimates and suggestions based on automated analysis. They may be incomplete, outdated or inaccurate, and business information may contain errors from third-party sources.
The Service provides marketing information only. It is not legal, financial or other professional advice, and we do not guarantee that any business will appear in, or improve in, AI answers or search results, or that you will win clients or revenue.
Fix kits (such as website code, texts and page drafts) are templates. You are responsible for reviewing, adapting and testing them, and for any changes made to your or your clients' websites and listings.
You should verify important information before relying on it or sharing it with others.
9. White-label and your brand
On plans that include white-label features, you may display your own name, logo, colors and call-to-action on reports. You confirm that you have the rights to all content you provide, and you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce and display that content solely to provide the Service to you. When you share reports under your brand, you are responsible for the statements you make to your clients and prospects about the reports and the results they can expect.
10. Intellectual property
The Service, including the software, design, text, methods, prompts, templates, logos and the Seeably name, is owned by ALMAV INNOVATION S.R.L. or its licensors and is protected by intellectual property laws. Except for the rights expressly granted in these Terms, no rights are transferred to you.
Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable right, during your subscription, to use the Service, and to download, use and share the reports and materials generated for your account for your internal business purposes and with your own clients and prospects. Reports you have already delivered to your clients may continue to be used by them after your subscription ends; hosted pages may stop being available.
Third-party names, trademarks and logos (including those of AI assistants and of businesses shown in reports) belong to their respective owners. Their appearance does not imply any affiliation with or endorsement of Seeably.
If you send us suggestions or feedback, we may use them freely without obligation to you.
We process personal data about you and your users as a controller, as described in our Privacy Policy.
If you enter personal data about other people into the Service (for example names or contact details of your clients or their staff), you are the controller of that data and we process it on your behalf as a processor. In that case, in accordance with Article 28 of the GDPR, we will:
process that data only to provide the Service and in accordance with your documented instructions, which consist of these Terms and your use of the Service's features;
ensure that persons authorized to process it are bound by confidentiality;
implement appropriate technical and organizational security measures;
use only the sub-processors listed in our Privacy Policy (you authorize them generally; we will update that list before adding new ones, and you may object by closing your account);
assist you, taking into account the nature of the processing, with data subject requests, security, breach notifications and impact assessments;
notify you without undue delay after becoming aware of a personal data breach affecting that data;
delete that data after the end of the Service, as described in section 17, unless the law requires us to keep it; and
make available the information necessary to demonstrate compliance with these obligations.
You are responsible for having a lawful basis for any personal data you enter and for informing the people concerned. Do not enter special categories of personal data (such as health data) into the Service.
13. Confidentiality
Each party will keep confidential any non-public information received from the other party that is marked or reasonably understood as confidential, use it only for the purposes of these Terms, and protect it with reasonable care. This does not apply to information that is or becomes public without breach, was already lawfully known, is independently developed, or must be disclosed by law or court order.
14. Disclaimer of warranties
To the maximum extent permitted by law, the Service and all reports and materials are provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, availability and non-infringement. We do not warrant that the Service will be uninterrupted, error-free or secure, or that any results will be achieved.
15. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, clients, business opportunities, goodwill or data, arising out of or related to these Terms or the Service.
To the maximum extent permitted by law, our total liability arising out of or related to these Terms or the Service will not exceed the greater of (a) the amounts you paid us for the Service in the 12 months before the event giving rise to the liability, and (b) USD 100.
Nothing in these Terms limits or excludes liability for damage caused intentionally or through gross negligence, for death or personal injury, or any other liability that cannot be limited or excluded under applicable law.
16. Indemnification
You will defend, indemnify and hold harmless ALMAV INNOVATION S.R.L., its directors, employees and contractors from and against any claims, damages, fines, losses and costs (including reasonable legal fees) arising out of (a) your use of the Service in breach of these Terms or the law, (b) your outreach or other communications to businesses or individuals, (c) content you provide, including your brand assets, or (d) statements you make to your clients or prospects about the Service or its results.
17. Suspension and termination
You can stop using the Service and cancel your subscription at any time. To delete your account, email us at [email protected].
We may suspend or terminate your access, immediately and without refund, if you materially breach these Terms, fail to pay, use the Service in a way that could harm us, our providers or third parties, or where required by law. Where reasonable, we will notify you first and give you an opportunity to fix the issue.
We may also terminate the Service or your account for convenience with at least 30 days' notice, in which case we will refund any prepaid fees for the unused period.
After termination, your right to use the Service ends. We may delete your account data, scans and hosted reports 30 days after termination, except data we must keep by law (for example accounting records). Sections that by their nature should survive termination (including 7, 8, 10, 13 to 16, 19 and 20) will survive.
18. Changes to the Service and these Terms
We may update these Terms from time to time. If a change is material, we will notify you by email or in the Service at least 15 days before it takes effect, unless the change is required by law or relates to new features, in which case it may take effect immediately. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription before they take effect. Continued use after that date means you accept the updated Terms.
19. Governing law and disputes
These Terms and any dispute arising out of or in connection with them are governed by the laws of Romania, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The parties will first try to resolve any dispute amicably by contacting each other in writing. If a dispute is not resolved within 30 days, it will be submitted to the competent courts for the location of our registered office in Ramnicu Valcea, Romania, unless mandatory law provides otherwise.
20. General
Entire agreement. These Terms, together with the Privacy Policy and any plan details shown at purchase, are the entire agreement between you and us about the Service and replace any prior agreements on the same subject.
Severability. If any provision is found invalid or unenforceable, the rest of these Terms remains in effect, and the provision will be applied to the maximum extent permitted.
No waiver. Failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, reorganization or sale of assets.
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, including failures of third-party providers, internet or power outages, natural disasters, war, strikes or government action.
Independent parties. The parties are independent contractors; nothing in these Terms creates a partnership, agency, employment or joint venture relationship.
Export controls and sanctions. You confirm that you are not located in, or acting on behalf of anyone located in, a country or on a list subject to EU, UN or US sanctions, and that you will not use the Service in violation of export control or sanctions laws.
Notices. We may send notices to the email address associated with your account. You can send notices to [email protected].
Language. These Terms are written in English. If they are translated, the English version prevails.
21. Contact
Questions about these Terms? Contact us:
ALMAV INNOVATION S.R.L.
Registered office: Str. Calea lui Traian nr. 13, Ramnicu Valcea, Romania, postal code 240011
Tax ID (CUI): 52614496 · Trade Register no.: J2025074767004
Email: [email protected]